- #IMPORTING GMAIL CONTACTS TO OFFICE 2016 FOR MAC UPGRADE#
- #IMPORTING GMAIL CONTACTS TO OFFICE 2016 FOR MAC OFFLINE#
This often happens when you also have other accounts configured which have Contacts folders of their own but are empty or are using Exchange Online of Office 365 for Business for personal use and you are looking at the Offline Global Address List (which then probably only holds your name). When you do see your Contacts in the main Contacts folder and the folder is selected as an Outlook Address Book but you still don’t see them when opening your Outlook Address Book or pressing on the To button when composing an email, then you need to change the default message list. The Contacts are there but still don’t show when pressing To… If you did find your Contacts in that pst-file, you can select them all (CTRL+A) and move them (CTRL+SHIFT+V) or copy them (CTRL+SHIFT+Y) to your main contacts folder.įor additional information, also see: Backing up the Address Book.
…and you’ve used “Export” to create your backup, then you forgot to select the folder or the export got otherwise aborted and you did not back them up. 
Check your old computer for other pst-files.
…and you’ve used the original pst-file from your old computer, you’ve copied over the wrong pst-file. Then connect to the pst-file in Outlook via:Ĭheck the Contacts folder again. Otherwise, take a fresh copy of your backup or the pst-file that you imported from. If you still have access to your old computer, copy over the original pst-file from your old computer to your new one (don’t overwrite any existing pst-file in the process). If the Contacts are not in the Contacts folder, then you either forgot to select the folder when creating an export (this is why you shouldn’t use “Export” to create a backup), or didn’t select the folder when importing the pst-file. To recover from either situation see: Contacts are not available in the Outlook Address Book. If the folder is there and holds your contacts, then either the folder hasn’t been set as an Outlook Address Book or the Outlook Address Book Service is broken in your mail profile. Check the Contacts folderĪre the contacts in your Contacts folder? Switch to the Contacts Navigation (Outlook 2010 and previous) or the People Module (Outlook 2013 or Outlook 2016) or simply press CTRL+3 to see an overview of all your Contacts folders. Below you'll find a little checklist with links to find out where your Contacts are. There are various things which could have gone wrong here. My emails and everything are there but the Address Book was not included. I’ve successfully configured my account and just imported my pst-file from Outlook 2007. This subreddit is not endorsed or sponsored by Apple Inc.I’ve recently switched to a new computer with Outlook 2016 on it. 
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